It’s official! The Generation that grew up with Disney movies, Barney, and Hocus Pocus every Halloween has finally grown up and are now the generation that is entering the job market. Acclaimed to be the biggest generation after baby boomers, Millennials aren’t force to be reckon with when it comes to their spending dollars and the ability to cause major chaos to a brand. Aside from their…
As my father would say to me going through the growing pains and the first world struggles of middle school and puberty, “son there comes a time in every man’s life where he feels the need to look for a woman.” This goes just as equally for the men as it does for the females in that we all feel the need for partnership. Just like the thought of winning the…
So you are all on board with having a virtual phone system and a professional voice greeting help you make the best first impression possible with your customers. Great! You aren’t quite sure if you are going to record your own greetings to sound more authentic or hire a voice actor to help your business sound as professional as it really is. Either way, you are going to have…
Yesterday, we shared a post for those of you who decided that it would be a good idea to take the DIY approach to recording your on-hold voice greeting. However, to gain instant credibility, a professional voice actor is hard to beat, and there are companies out there that make the process simple. While it might seem simple to hand your phone greeting off to the professionals, there are still…
An affordable call center software solution can help restaurants increase their business and enhance customer relationships. Check out our updated article with easy-to-implement tips and tricks.
There are times when you might want or actually need to roll up your sleeves and record an on-hold voice greeting of your own. For instance, you may have a really tight deadline and need a message done ASAP to get across to customers before a professional recording can be scripted and done. Or maybe you just want that extra touch of authenticity. Regardless the reason, here is…
Do you need a speakerphone in your conference room? And if so, do you prefer the high-end features of an advanced Polycom speakerphone? You probably answered “yes” to both questions. Most businesses, even small ones, need to conduct teleconferences at least occasionally. Conference calls bring multiple people together, wherever they are, to brainstorm and problem-solve in a way that’s efficient and cost-effective. They’re essential to keeping everyone “on the…
Long gone are the days when you had to hire people to physically sit in a call center and answer phones. Back then, you had to pay agents whether they were needed or not, along with the costs of renting the physical call center space and other expenses. Thanks to the Internet and virtual phone systems, you have more flexibility than ever before…
