Seven Best Business Voicemail Greetings


It’s essential that your business has a voicemail system. You want a way to reach customers who contact you after your business hours — every lead is a potential sell. And that’s what you do, right? Sell products and/or services to make yourself some sweet moolah.

So it’s important that your business has the perfect voicemail greeting to entice potential customers into leaving a message.

Before we get into business voicemail greetings, here are some interesting facts about voicemail messages to think about.

  • 75% of all business calls are not completed on the first attempt.
  • 60% of all incoming calls are less important than the work they interrupt.
  • 90% of all written messages contain incomplete information.
  • 76% of all business communication is not time-sensitive.

This information makes your voicemail messages pretty important, right? So let’s get right into it!

What should you say on your voicemail?

1. Do not begin with the “Your call is very important to us…”
This phrase is overused and can be “turn off” to callers.

2. Let the customer know whose voicemail they have reached.
What business, department, or person are they leaving a message for?

3. Apologize that you cannot take their call right now.

4. Invite your customer to leave a message.

5. Let your customer know when they can expect a return call.
Follow through with a call back!

6. List any additional options that are available to your customer.
Does the website provide meaningful information? What is the web address? Are there additional numbers for them to call in case of an emergency?

7. Avoid giving out too much information.
Keep it simple!

8. Keep your voice message short and sweet.
An optimal recording is about 25 seconds.

What is the most professional voicemail message?

A professional voicemail message follows these guidelines:

  1. Speaks the language of your audience
  2. Respects voicemail etiquette for your industry
  3. Is seasonally updated

Seasonal voicemail greetings for the holidays, Thanksgiving, and even Halloween voicemail greetings are a great idea for many businesses.

Creative and funny voicemail messages are great for less formal businesses but may be inappropriate for formal ones. However, if creativity is part of your job description, be sure to sprinkle a dash into your voicemail. Check out these creative and funny voicemail greetings.

Top 7 business voicemail greetings

1. Hi, you’ve reached [you name] of [your business]. I’m sorry that I’m not available to answer your call at the present time. Please leave your name, number and a quick message at the tone and I’ll forward your message to the appropriate person.

2. Hi this is [you name], I’m either away from my desk or on the phone, please leave your name and number along with a short message and I’ll be sure to get back to you.

3. Hello, you have reached the office of [your name]; I will be out of my office starting on [date] and will be returning on [date]. You can call me when I return or leave a brief message. If this is an emergency I can be reached on my cell, which is [your number].

4. Hi, this is [your name] of [your business]. I’m currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks.

5. You have reached [your business]. All of our sales representatives are busy serving other customers but we would like to return your call as soon as possible. For current pricing information or to check the status of your order, please visit us on the web at [your website]. Otherwise, please leave us a message with your name and number after the tone. If you would like to return to the previous menu, press the [key to main menu].

6. You have reached [your business]. We are currently closed. Our normal hours of operations are from [hours] [days]. We are closed on [days]. Please leave us a message with your name and number and we will return your call when the office reopens. You may hang up after leaving your message or press the [key] for additional options. Thank you for calling.

7. You have reached [your business]. All of our representatives are currently busy, but if you leave us a detailed message with your name and number we will return your call in the next two hours. Thank you for calling and have a great day.

business voicemail greetings

You can listen to the examples online:

I am available but cannot find the phone…

I am sorry I could not come to the phone…

Brevity is the soul of wit…

Like this, your business greeting voicemail is worth listening to!

We also have something special for you:

How do you make a good voicemail greeting?

Tips for engaging callers with professional voicemail greetings.

1. Keep professional voicemail greetings brief but useful.

Convey whatever information or menu options you want to give callers as succinctly as possible. You might also consider telling callers at the end of your message how they can bypass it in the future. Remember: Your customers and prospects are busy people, too.

2. Record customized greetings for different times of day.

You might have one greeting to play during business hours and another one for after hours. Each could convey different information relevant to the time period.

3. Give callers the option to get more information.

Sometimes, callers simply want to know your operating hours, location, or other information. Giving callers a voicemail menu to get the information they need saves everyone time.

4. Ask for feedback.

Do you have lots of satisfied customers? Give them a voicemail option to record a brief testimonial about why they love your product or service. With their permission, you could use some of the best testimonials in your marketing or advertising, as The Men’s Wearhouse did several years ago. You might also provide a voicemail menu option enabling callers to hear your best testimonials. If nothing else, constructive feedback, whether positive and negative, can help you improve the customer experience.

5. Use humor (cautiously).

If you can make your outgoing message funny in some way, all the better. The humor should be tasteful and in alignment with your brand. And it shouldn’t get in the way of enabling customers and prospects to satisfy the reason for their call. For example, you might provide a voicemail menu option to hear “the joke of the day.”

6. Tell callers about your current promotion.

Are you offering a sale on your product or service? Tell callers about the promotion and how they can take advantage of it.

7. Ask callers to leave detailed messages.

To minimize calling back and forth, encourage callers to be as specific as possible about why they’re calling. Also ask them to tell you the best time(s) to receive a call back.

What you need to record professional voicemail greetings

To benefit from the practice of professional voicemail greetings, you need a business phone system that makes recording, tweaking, and uploading voicemail greetings simple. Not just for you, but for your whole team.

MightyCall provides such an answer for businesses. With simple, visually-based call flows, adapting your voicemail messages for different customers and even different times of day demands no tech knowledge and no hardware.

voicemail greetings

Try MightyCall’s business phone system free for 7 days, or book a live demo today.

Professional voicemail messages may look like a small detail. In fact, they’re the difference between your caller becoming a customer, and a caller permanently hanging up on your business.

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