VirtualPBX review | MightyCall

VirtualPBX review


VirtualPBX is one of the oldest companies in the industry, having been around since 1997. With over 21 years dedicated solely to this industry, they’ve had plenty of time to iron out the kinks in their service. After a few slower years, the company recently released their DASH plans, which are updated with new engineering and prices.

Those DASH plans are geared toward small businesses; historically VirtualPBX’s services have best fit with larger enterprises. They still offer VirtualPBX Office plans for large companies.

There are a lot of positives to mention when discussing VirtualPBX, including their 99.999% call reliability, 24/7 customer support, a free 2-week trial, and the ability to port your number into the service not only for free, but by yourself. All in all, the company is well-known for their great software, array of features, and solid service.

However, they are far from perfect, and their plans are still among the most expensive in the VoIP market.

VirtualPBX’s plans review:

Here are the available DASH plans with the info provided on their pricing page:

Basic: Pro: Unlimited:
  • $17.99 per user
  • 500 minutes
  • 2 numbers
  • $26.99 per user
  • 2,500 minutes
  • 2 numbers
  • Audio conferencing
  • $34.99 per user
  • Unlimited local minutes
  • 1,000 toll-free minutes
  • 3 numbers
  • Audio conferencing

It’s paramount to understand that those prices are per user, and when you sign up you need to enter the number of users you will register.

That determines the flexibility of your system—it isn’t a service that’s easy to “game”. That means that unless you’re a solo entrepreneur, you should (at the least) double those prices before asking if they hold the best available value on the market.

VirtualPBX’s prices review:

Their basic plan, as mentioned above, amounts to $25+ while lacking key features. Since MightyCall offers the same 1,000 minutes and 2 numbers for $19.99 while giving you an auto-attendant and every other feature you need to run a simple setup, why spend more?

The same holds true for our Standard plan and their Pro plan: even with 2 users, you’ll pay $54 for 2,500 minutes and 2 numbers, before buying call recording or softphone access; our standard plan is $49.99 for 5,000 minutes, 5 numbers, and has powerful features like call recording and the softphone included in the package. The price disparity only grows for larger businesses since VirtualPBX makes you pay for every user.

Even their Unlimited plan doesn’t stack up; if your company cares about unlimited calling that much (our Ultimate plan offers 15,000 minutes), you likely have a lot of employees, so to pay $35 to get each of them access to the system will end up costing you a fortune.

Comparing MightyCall and VirtualPBX

MightyCall logo

virtualpbx-logo

Price per month $ 19.99 / team* $ 17.99 / user**
Local or Toll-free numbers 2 2
Minutes Included 1 000 500
Text messages Unlimited No
User extensions Unlimited $ 12.99 per user
Call forwarding Yes Yes
Business hours Yes Yes
Visual Voicemail Yes No
Call queue Yes No
Business contact book Yes No
Mini-CRM functionality Yes No
Auto-attendant Yes Yes
Conference calling Yes No
Availability status Yes Yes
Webphone for In/Out Calls Yes Yes
Click-to-Call Widget Yes No
Contact Us Widget Yes No
Call Back Widget Yes No
Social Media tracking Yes No
Dashboard Yes No
*Basic plan **DASH basic

All in all, VirtualPBX has a lot going for it, but even their new pricing plans will be a drain on most business’s expense accounts.

MightyCall’s customers’ reviews

VirtualPBX review

MightyCall’s review on Capterra 

MightyCall’s review on Capterra 

Get MightyCall's VoIP for your business

Get a 50% discount on MightyCall for your first month.

If you already have a virtual phone number, we can port it in for free so you can keep using it.

Basic

$ 19.99/mo

Standard

$ 39.99/mo

Ultimate

$ 99.99/mo

Basic

$ 9.99/mo

$ 19.99/mo

Tax Included

10 Clients in the Contact Book

Unlimited Users

2 Toll Free or Local Numbers

1 0001 000 Minutes

Standard

$ 19.99/mo

$ 39.99/mo

Tax Included

Unlimited Clients in the Contact Book

Unlimited Users

Call Recording

Voice to Text

Presence Indicator

Deskphones & Softphones

5 Toll Free or Local Numbers

5000Unlimited Minutes

Ultimate

$ 49.99/mo

$ 99.99/mo

Tax Included

Unlimited Clients in the Contact Book

Unlimited Users

Call Recording

Voice to Text

Presence Indicator

Deskphones & Softphones

API

10 Toll Free or Local Numbers

15000Unlimited Minutes

Voice Studio Recording included

All plans include

Unlimited Extensions

Unlimited Text Messaging

Call Routing

Auto-Attendant

Activity Queue

Available \ DND Status

Business Hours

Webphone

Conference Calls

Call Queues

Voicemail to Email

Call Transfer

Caller ID & CNAME

Vanity Number

Custom Greetings

Performance Reports

Social Media Integration

VIP & Black Lists

Click-to-call Widget

Call-back Widget

Contact Us Page

30 day money back guarantee
No long term contracts
You can change your plan anytime
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