VirtualPBX review

• VirtualPBX DASH pricing plans
• VirtualPBX’s prices review
• Comparing MightyCall and VirtualPBX
• Special offer – at the end of this article

VirtualPBX is one of the oldest companies in the industry, having been around since 1997. With over 21 years dedicated solely to this industry, they’ve had plenty of time to iron out the kinks in their service. After a few slower years, the company recently released their DASH plans, which are updated with new engineering and prices.

Those DASH plans are geared toward small businesses; historically VirtualPBX’s services have best fit with larger enterprises. They still offer VirtualPBX Office plans for large companies.

There are a lot of positives to mention when discussing VirtualPBX, including their 99.999% call reliability, 24/7 customer support, a free 2-week trial, and the ability to port your number into the service not only for free, but by yourself. All in all, the company is well-known for their great software, array of features, and solid service.

However, they are far from perfect, and their plans are still among the most expensive in the VoIP market.

VirtualPBX’s plans review:

Here are the available DASH plans with the info provided on their pricing page:

It’s paramount to understand that those prices are per user, and when you sign up you need to enter the number of users you will register.

That determines the flexibility of your system—it isn’t a service that’s easy to “game”. That means that unless you’re a solo entrepreneur, you should (at the least) double those prices before asking if they hold the best available value on the market.

VirtualPBX’s prices review:

Their basic plan, as mentioned above, amounts to $25+ while lacking key features. Since MightyCall offers the same 1,000 minutes and 2 numbers for $29.99 while giving you an auto-attendant and every other feature you need to run a simple setup, why spend more?

The same holds true for our Standard plan and their Pro plan: even with 2 users, you’ll pay $54 for 2,500 minutes and 2 numbers, before buying call recording or softphone access; our standard plan is $49.99 for 5,000 minutes, 5 numbers, and has powerful features like call recording and the softphone included in the package. The price disparity only grows for larger businesses since VirtualPBX makes you pay for every user.

Even their Unlimited plan doesn’t stack up; if your company cares about unlimited calling that much (our Ultimate plan offers 15,000 minutes), you likely have a lot of employees, so to pay $35 to get each of them access to the system will end up costing you a fortune.

Comparing MightyCall and VirtualPBX

All in all, VirtualPBX has a lot going for it, but even their new pricing plans will be a drain on most business’s expense accounts.

MightyCall’s customers’ reviews

MightyCall’s review on Capterra 

MightyCall’s review on Capterra 

James Grieco

James Grieco does not like coffee, but always musters the strength to handle writing and editing.

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