If you’re sitting in a dorm room right now, or recently graduated and thinking about being your own boss, go for it—right after reading these 5 keys to being fully prepared for the jump.
VirtualPBX is one of the oldest companies in the industry, having been around since 1997. With over 21 years dedicated solely to this industry, they’ve had plenty of time to iron out the kinks in their service. After a few slower years, the company recently released their DASH plans, which are updated with new engineering and prices.
Those DASH plans are geared toward small businesses; historically VirtualPBX’s services have best fit with larger enterprises. They still offer VirtualPBX Office plans for large companies.
There are a lot of positives to mention when discussing VirtualPBX, including their 99.999% call reliability, 24/7 customer support, a free 2-week trial, and the ability to port your number into the service not only for free, but by yourself. All in all, the company is well-known for their great software, array of features, and solid service.
However, they are far from perfect, and their plans are still among the most expensive in the VoIP market.
Here are the available DASH plans with the info provided on their pricing page:
It’s paramount to understand that those prices are per user, and when you sign up you need to enter the number of users you will register.
That determines the flexibility of your system—it isn’t a service that’s easy to “game”. That means that unless you’re a solo entrepreneur, you should (at the least) double those prices before asking if they hold the best available value on the market.
Their basic plan, as mentioned above, amounts to $25+ while lacking key features. Since MightyCall offers the same 1,000 minutes and 2 numbers for $19.99 while giving you an auto-attendant and every other feature you need to run a simple setup, why spend more?
The same holds true for our Standard plan and their Pro plan: even with 2 users, you’ll pay $54 for 2,500 minutes and 2 numbers, before buying call recording or softphone access; our standard plan is $49.99 for 5,000 minutes, 5 numbers, and has powerful features like call recording and the softphone included in the package. The price disparity only grows for larger businesses since VirtualPBX makes you pay for every user.
Even their Unlimited plan doesn’t stack up; if your company cares about unlimited calling that much (our Ultimate plan offers 15,000 minutes), you likely have a lot of employees, so to pay $35 to get each of them access to the system will end up costing you a fortune.
|Price per month||$ 19.99 / team*||$ 17.99 / user**|
|Local or Toll-free numbers||2||2|
|Minutes Included||1 000||500|
|User extensions||Unlimited||$ 12.99 per user|
|Business contact book||Yes||No|
|Webphone for In/Out Calls||Yes||Yes|
|Contact Us Widget||Yes||No|
|Call Back Widget||Yes||No|
|Social Media tracking||Yes||No|
|*Basic plan||**DASH basic|
All in all, VirtualPBX has a lot going for it, but even their new pricing plans will be a drain on most business’s expense accounts.
MightyCall’s review on Capterra
MightyCall’s review on Capterra
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