The Call Recording
MightyCall’s Call Recording feature lets you record calls so that you can be sure that you and your team are giving all the right advice and service to your customers. With Call Recording you can be sure that you never miss a word of a conversation with a client. It also allows you to work with your employees to address weak spots in their sales pitches and how they can best sell your products.
- If you’ve enabled the Call Recording option, you automatically give your consent for call recording on your end. Your customers will hear the automated verbal announcement: “This call may be recorded for quality assurance” when call recording has been initiated. By continuing, they give their implicit consent to be recorded.
- The maximum duration is an hour per recording.
- You can store all your call recordings so long as you are with MightyCall- and there’s no limit to how many!
How to enable Call Recording in MightyCall
The Call Recording feature will be automatically enabled for all your phone numbers. You can this option at the Numbers & Web widgets page.
How to listen to Recorded calls
You can listen to all recorded calls at the Call History section.
- Dashboard (MightyCall Reports)
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- How to Use Guide: Call Forwarding
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- The Call Recording
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