Hardphones

MightyCall allows you to use hardphones with your MightyCall account.

  • Note that this feature is available for the Ultimate plan only!

How to use

  1. Get your connection details.
  2. Follow the steps below to configure one of the supported devices.
  3. In case of any technical problems, please contact our support staff at support@mightycall.com.

Snom 300

  1. Connect the AC adapter cord to the power connector on your phone. Connect the Ethernet cable cord to the NET connector on your phone.
  2. Wait while your phone is fully loaded, then press the Menu button.
Static IP connection:
  1. Find the “Configuration” section, then select “DHCP”. Press the “X” button on the “Are you using DHCP?” dialogue.
  2. Fill the “IP Adr”, “Netmask”, “IP Gateway”, “DNS Server” fields with the credentials provided by your internet provider. Your should then reboot your phone
  3. Enter this IP as the URL in browser on your computer. Log in as the administrator with “admin / admin” credentials.
  4. Select the “Setup” menu, choose “Identity 1” and open the “Login” tab.
  5. Fill “Account”, “Password”, “Register”, “Authentication Username” with the values provided by your SIP provider. Set checkbox “Identity active” and click the “Save” button.
  6. Go to the “SIP” tab and set the value of “Subscription Expiry” to “300”.
  7. Go to the “RTP” tab and set the value of ““Media Transport Offer” field to “UDP”.
  8. Click the “Save” button.
  9. Go to the “Status” menu, select “System Information” and choose the “SIP Identity Status” section. The value of “Identity 1 Status” must be set to “Registered”.
NAT connection:
  1. Find the “Information” section, then find “IP Adr” section and choose it. It should contain an IP-address provided by your ISP.
  2. Enter this IP as the URL in the browser on your computer. Log in as the administrator with “admin / admin” credentials.
  3. Select the “Setup” menu, choose “Identity 1” and open the “Login” tab.
  4. Go to the “Setup” > “Identity 1” and select the “Login” tab.
  5. Fill “Account”, “Password”, “Register”, “Authentication Username” with the values provided by your SIP provider. Set checkbox “Identity active” and click the “Save” button.
  6. Go to the “SIP” tab and set the value of “Subscription Expiry” to “300”.
  7. Go to the “RTP” tab and set the value of “Media Transport Offer” field to “UDP”.
  8. Go to the “NAT” tab and fill the “STUN server” field with the value provided by your SIP-provider.
  9. Click the Save button.
  10. Go to the “Status” menu, select “System Information” and choose “SIP Identity Status” section. Check that the value of “Identity 1 Status” is set to “Registered”.

Yealink W52P

1. Connect the AC adapter cord to the DC5V connector and ethernet cable cord to the internet connector on your phone base station.

Static IP connection:
  1. Press the “OK” button on your SIP phone.
  2. Go to the System Settings menu, choose “Network” and enter PIN with “0000” value.
  3. Set value of “IP address Type” as Static. Fill “IPv4” with the IP-address provided by your network provider.
  4. Enter this IP as the URL in browser on your computer. Log in as the administrator with “admin / admin” credentials.
  5. Choose the Network tab and select the Basic section.
  6. Set checkbox “Static IP Address” and fill “IP address”, “Subnet Mask”, “Gateway”, “Primary DNS”, “Secondary DNS” fields with values provided by your internet provider.
  7. Go to the Account tab and select Register section. The Register Status field should contain “Registered” value.
NAT connection:
  1. Press the “OK” button on your SIP phone.
  2. Go to the “System Settings” menu, choose “Network” and fill PIN field with value “0000”.
  3. Set “IPv4” value as DHCP.
  4. Go to the “Status” section, choose “Base”. The field labeled “IP” should contain IP-address, received by your phone.
  5. Enter this IP as the URL in browser on your computer. Log in as the administrator with “admin / admin” credentials.
  6. Choose the Account tab, then select the Advanced section.
  7. Set the “RPort” field value to Enabled.
  8. Choose the Register tab. Set the “Line Active” field value to Enabled. Fill “Register Name”, “User Name”, “Password” fields with values received from your SIP provider.
  9. In “SIP Server 1” field fill “Server Host”, “Transport”, “Server Expired” and “Port” fields with credentials provided by your SIP provider.
  10. Set value of “NAT” field as STUN.
  11. Click the Confirm button to save all changes.
  12. Select the Basic section. Register Status field should contain “Registered” value.

 

Yealink SIP-T19P

  1. Connect the AC adapter cord to the power connector on your phone. Connect the ethernet cable cord to the Internet connector on your phone.
Static IP connection:
  1. Press the Menu button on the SIP phone.
  2. Go to the Settings menu, choose “Advanced Settings” and fill “Password” field with “admin”.
  3. Choose the Network section and select “WAN Port”. Fill “IPv4” with IP-address provided by your network provider.
  4. Enter this IP as the URL in browser on your computer. Log in as the administrator with “admin / admin” credentials.
  5. Choose the Network tab and select the Basic section.
  6. Set checkbox “Static IP Address” and fill the “IP address”, “Subnet Mask”, “Gateway”, “Primary DNS”, “Secondary DNS” fields with values provided by your internet provider.
  7. Go to Account tab and select Register section. Register Status field should contain “Registered” value.
NAT connection:
  1. To open the Status menu press the “✔” button on your SIP phone.
  2. Check the “IPv4” field. It should contain IP-address, received by your phone.
  3. Enter this IP as the URL in browser on your computer. Log in as the administrator with “admin / admin” credentials.
  4. Choose the Account tab, then select the Advanced section.
  5. Set the “RPort” field value to Enabled.
  6. Choose the Register tab. Set the “Line Active” field value to Enabled. Fill “Register Name”, “User Name”, “Password” fields with values received from your SIP provider.
  7. In “SIP Server 1” field fill the “Server Host”, “Transport”, “Server Expired” and “Port” fields with credentials provided by your SIP provider. Set value of “NAT” field as STUN.
  8. Click the Confirm button to save all changes.
  9. Go to the “Network” tab and select the Advanced section. Find the ‘NAT’ section and set value of “Active” with Enabled. Fill the “STUN Server”, “STUN Port” fields with credentials provided by your SIP-provider. Click the Confirm button.
  10. Go to the “Account” tab and select the Register section. Register Status field should contain “Registered” value.

Cisco SPA303

  1. Connect the AC adapter cord to the SW connector on your phone.
  2. Wait until the menu screen appears. When it does, press the Menu button.
Static IP connection:
  1. Open the Network menu, choose “WAN Connection Type” and change its value to “Static IP”
  2. Fill the “Non-DHCP IP Address”, “Non-DHCP Subnet Mask”, “Non-DHCP Default Route”, “Non-DHCP DNS 1” and “Non-DHCP DNS 2” fields with credentials which were provided by your internet provider.
  3. Return to the main menu and then reboot your phone.
  4. After you reboot, open the Network menu and check the field “Current IP”. You should find the IP from step 1.
  5. Enter this IP as the URL in browser on your computer. Log in as the administrator by clicking on “Admin login” button.
  6. Choose the “Ext 1” tab, then set the value of “Line Enable” field to YES. Fill the “Proxy”, “Register”, “Register Expires”, “User ID”, “Password” fields. These credentials should be provided by your SIP-provider.
  7. Click “Submit all Changes” and wait while your phone is rebooting.
  8. Choose “Info” tab on administrator panel and check field “Registration State” in “Ext 1 Status” section. The “Registered” status should be found here.
NAT connection:
  1. Open the “Network” menu, choose “WAN Connection Type” and change it’s value to “DHCP”. Check the field “Current IP”. Here should be IP address of your phone.
  2. Enter this IP as the URL in browser on your computer. Log in as the administrator by clicking on “Admin login” button.
  3. Go to the advanced mode of administration panel.
  4. Move to “SIP” tab and choose “NAT Support Parameters” section. Set the values of “Handle VIA received”, “Handle VIA rport”, “Insert VIA received”, “Insert VIA rport”, “STUN Enable” fields to “yes”. Set the value of “STUN Server” with the domain and port provided by your SIP provider.
  5. Choose “Ext 1” tab, then set the values of “Line Enable”, “NAT Mapping Enable” and “NAT Keep Alive Enable” to “YES”. Set “SIP Transport” value to “UDP”.
  6. Find “Proxy and Registration” section and fill the “Proxy”, “Register Expires” fields with values provided by your SIP provider.
  7. Find the section “Subscriber Information” and fill fields “User ID”, “Password”, “Auth ID” and “Reversed Auth Realm” with credentials provided by your SIP provider.
  8. Click “Submit all Changes” and wait while your phone is rebooting.
  9. Choose “Info” tab on administrator panel and check the field “Registration State” in “Ext 1 Status” section. The “Registered” status should be found here.

Cisco SPA 112

  1. Connect the AC adapter cord to the power connector and ethernet cable cord to the INTERNET connector on your phone.
  2. Connect the analog phone to adapter.
  3. Dial “****” for voice menu activation.
Static IP connection:
  1. Set the following parameters using the voice menu (according to documentation from adapter):
    1. Set “Enable\Disable DHCP” to“Disabled”.
    2. “IP Address”
    3. “Subnet”
    4. “Gateway”
    5. “DNS Server”
  2. Return to the main menu and choose “Reset” to reboot your adapter.
  3. Enter this IP as the URL in browser on your computer. Log in as the administrator with “admin / admin” credentials.
  4. Open the “Quick setup” tab and fill “Proxy”, “Display name”, “Password”, “User ID” fields with values provided by your SIP provider.
  5. Click the “Submit” button and choose the “Network setup” tab. Expand the “Basic Setup” section and select “Internet Settings”.
  6. Set “Static IP” value for “Connection Type” field.
  7. Fill the “Internet IP Address”, “Subnet Mask”, “Default Gateway”, “Primary DNS” with values provided by your ISP. Click the “Submit” button.
  8. Select the “Status” tab and check that your phone has “Registered” status.
NAT connection:
  1. Find out the IP-address received by your phone adapter using the voice menu (according to documentation from adapter).
  2. Enter this IP as the URL in browser on your computer. Log in as the administrator with “admin / admin” credentials.
  3. Open “Quick setup” tab and fill the “Proxy”, “Display name”, “Password”, “User ID” fields with values provided by your SIP provider.
  4. Click the “Submit” button and choose the “Network setup” tab. Expand the “Basic Setup” section and select “Internet Settings”.
  5. Set “Automatic Configuration – DHCP” value for “Connection Type” field and click the “Submit” button.
  6. In NAT Support Parameters set value “YES” in the “Handle VIA received”, “Insert VIA received”, “STUN Enable”, “Handle VIA rport”, “Insert VIA rport” fields. Set “NO” for “Substitute VIA Addr”. Fill the “STUN Server” field with value provided by your SIP-provider.
  7. Select the “Status” tab and check that your phone has “Registered” status.

Grandstream HT701

  1. Connect the AC adapter cord to the power connector and Ethernet cable cord to the INTERNET connector on your phone.
  2. Connect the analog phone to adapter.
  3. Dial “****” for voice menu activation.
Static IP connection:
  1. Set the following parameters using the voice menu (according to documentation from adapter):
    1. Set “Enable\Disable DHCP” to “Disabled”
    2. “IP Address”
    3. “Subnet”
    4. “Gateway”
    5. “DNS Server”
  2. Return to the main menu and choose “Reset” to reboot your adapter.
  3. Enter this IP as the URL in browser on your computer. Log in as the administrator with “admin / admin” credentials.
  4. Open “FXS PORT” tab and set “Account Active” value to “Yes”, “Primary SIP Server”, “SIP Transport” values to “UDP”. Fill the “SIP User ID”, “Authenticate ID”, “Authenticate Password” fields with values provided by your ISP.
  5. Click the “Apply” button.
  6. Open the “STATUS” tab and check if the “Port Status” has “Registered” value.
NAT connection:

1. Find out the IP address using the Command 02 of voice menu.
2. Enter this IP as the URL in browser on your computer. Log in as the administrator with “admin / admin” credentials.
3. Open “FXS PORT” tab and set the “Account Active” value to “Yes”, “Primary SIP Server”, “SIP Transport” values to “UDP”. Fill the “SIP User ID”, “Authenticate ID”, “Authenticate Password” fields with values provided by your ISP.

4. Open the “Advanced settings” tab, fill “STUN Server is” with value provided by your SIP provider. Set value “Yes” for “Use STUN to detect network connectivity” field.

5. Open the “STATUS” tab and check if the “Port Status” has “Registered” value.

GrandStream GXP1610

  1. Connect the AC adapter cord to the power connector and Ethernet cable cord to INTERNET connector on your phone.
  2. Wait until your phone is fully loaded, then press Menu button.
Static IP connection:
  1. Open the “Network” section, go to “IP Settings” and choose “Static IP” value.
  2. Return to “WAN” settings and fill the “IP”, “Netmask”, “Gateway”, “DNS Server 1”, “DNS Server 2” fields with values provided by your ISP.
  3. Return to the main menu and select the “Reboot” option.
  4. Enter this IP as the URL in browser on your computer. Log in as the administrator with “admin / admin” credentials.
  5. Go to the “Accounts” tab, then select “Account 1” and choose “General Settings” section.
  6. Set “YES” as the value for “Account Active” field, fill “Account Name”, “SIP Server”, “SIP User ID”, “Authenticate ID” fields with values provided by your SIP provider.
  7. Click the “Save” button.
  8. Open “SIP Settings” and select “Basic Settings” section. Set “Yes” for “SIP Registration” field, set “5” as the value for “Register Expiration”, “Instance” for “Unregister on Reboot” and “UDP” value for “SIP Transport” field.
  9. Click the “Save and Apply” button.
  10. Go to the “Status” tab and select “Account Status”. There should be a “YES” in front of your SIP account.
NAT connection:
  1. Open the “Network Status” section and check for IP in IPv4 field.
  2. Enter this IP as the URL in browser on your computer. Log in as the administrator with “admin / admin” credentials.
  3. Go to the “Accounts” tab, then select “Account 1” and choose the “General Settings” section.
  4. Set “YES” value for “Account Active” field, fill the “Account Name”, “SIP Server”, “SIP User ID”, “Authenticate ID” fields with values provided by your SIP provider.
  5. Click the “Save” button.
  6. Open “Network Settings” and set “STUN” value for “NAT Traversal” field, then click “Save” button.
  7. Open the “Settings” tab and select the “General Settings” section. Fill “STUN Server” with the value provided by your SIP provider. Click “Save” button.
  8. Open the “SIP Settings” tab and select “Basic Settings”. Set “Yes” for “SIP Registration” field, set “5” value for “Register Expiration”, “Instance” for “Unregister on Reboot” and “UDP” value for “SIP Transport” field.
  9. Click the “Save and Apply” button.
  10. Go to the “Status” tab and select “Account Status”. There should be a “YES” in front of your SIP account.