Eating Our Own Dog Food When It Comes to Customer Experience

Edmund Tee
Edmund Tee
21 May 2014 Business Insights
At MightyCall, we practice what we preach every day by being laser-focused on the success of our customers. And oh, here's a picture of our VP for Communications. His dog, we mean.

At MightyCall, we practice what we preach every day by being laser-focused on the success of our customers. And oh, here’s a picture of our VP of Communications & Customer Success His dog, that is.

With a new team onboard, we thought we would add a new dimension to our blog. So starting today, our focus will be on dogs. And the food they eat. Specifically, their own.Dog Treats Sign Showing Canine Rewards Or Snacks

Confused yet? Allow me to explain. Most of us would prefer that the people and companies who sell us stuff to actually use the stuff they sell. It’s called eating your own dog food, and it is a great way to make sure you have the best version of your product or service out there.

Well, since MightyCall is about customer experience and contact centers for SMBs, it made sense that we use our solutions to respond to our customers without fail, regardless of whether they are calling or emailing us, or reaching out to us on Facebook or Twitter.

But we figured that we could do a lot more. So we decided that we would help our customers become really good at giving their own customers a great experience.

And that’s the purpose of this blog and every piece of unique content we create — to help users of MightyCall blend our technology with tools and tips to WOW their customers.

After all, successful customers are the best customers — they stay with you,Dog Treats Sign Showing Canine Rewards Or Snacks and they tell their friends and associates all about you. Welcome!

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