Are You Ready For A Cloud-Based Call Center?
CMO of MightyCall Stijn Hendrikse is interviewed by Jim Blasingame from The Small Business Advocate about MightyCall.
The interview covers the different ways in which customers contact a business and how MightyCall integrates that all in one place. The importance of “the moments of relevance” or “critical moments” is also highlighted where customers contacting a business can instantly make a purchase decision when they are not attended to. Stijn also goes through the sign up process and how one can set up multiple phones and emails in a team and even manage the performance of a team straight from a phone: