Paying only for what your organization needs makes sense, but most contact center brands prefer to charge large sums for features that most businesses will never use. MightyCall's Enterprise Contact Center solution is structured so you pay for only what you need. The result? All the contact center features you actually use, for a fraction of what other brands want you to pay.
MightyCall Enterprise is built on Microsoft technologies and out-of-the-box integration with CRM and WFM solutions. So, your organization can have its customer experience solution up and running within two weeks. No more waiting around for big box installations or complex software configurations.
Be it enabling supervisors to monitor more agents, reducing average handle times, or assessing call patterns to optimize staffing needs, MightyCall’s third party integration, smart features and advanced analytics lets your organization get the most out of its contact center.
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Accelerated ROI: Extend the productivity of agents and supervisors with powerful and easy-to-use features, including a real-time dashboard, advanced routing features to enhance customer experience, agent scripts, and outbound campaigns with progressive and predictive dialing algorithms.
MightyCall Enterprise integrates with Active Directory to enable remote setup of features such as authentication, security controls, and group policy. A ready access to a global eco-system of Microsoft-certified professionals makes further customization possible.
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“We hope to strengthen the value we offer to customers by enhancing our call centers and providing improved service to them"- Ozon MightyCall Enterprise Customers >
"With MightyCall, we could enjoy trouble-free operations and high productivity. This is very important as the quality of the support determines customer satisfaction and the company's reputation."- Parallels MightyCall Enterprise Partners >