MightyCall Enterprise Contact Center powers the ability of major global brands such as DHL and PizzaHut to respond to customer orders, requests and concerns. We empower customer-facing agents of these enterprises with the full suite of call center capabilities to help companies develop new business, process orders, and increase customer retention.
MightyCall Enterprise Contact Center software enables companies to efficiently and affordably run their own customer contact center. MightyCall Contact Center supports inbound, outbound and blended agent roles that can improve individual agent productivity by 30% or more. Software that can help your inside sales team or your customer support team handle 30% more capacity without increasing headcount.
MightyCall Contact Center is used by over 1,100 companies encompassing banking, transportation, ecommerce and hospitality specialties. Our solution includes all of those features you expect along with unique features like call recording playback auditing (a must have requirement when your call recordings include sensitive personal information) and integrated real-time calls directly from your website.