Why MightyCall’s Activity Queue Shines In Show Biz

The latest customer to be featured on our blog is Yankie Grant of Rusty Yankie Productions. Grant came to MightyCall in need of a business number and found that the MightyCall’s many features best fit her needs. Yankie uses Facebook to post auditions, share tips and make announcements to her network. The Social Media Tracker helps Grant with the activity on the Facebook pages for both Rusty Yankie Productions.

Screen Shot 2014 RustyYankie

 

“You’re always looking for a different avenue that helps take the work off of you, and this is the way it happens”, said Grant.

 

THE BUSINESS OF SHOW BUSINESS

Rusty is the nickname of Grant’s business partner, so it was only right to combine their fun names and start a production company. As former actresses with years of production experience, Rusty Yankie Productions was born. Specializing in film, television and commercials, they do the casting of the cast and crew for most feature films in the Texas area.

 

Yankie and Rusty found that the virtual phone receptionist would be ideal for their business in order to never miss a call. The MightyCall number associated with Grant’s casting company allows her to receive calls from production companies in California and Chicago that film productions in Texas. This allows them to expand their business’ reach outside of the Greater Texas area.

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Are You Ignoring Gen X and Gen Y Customers?

Gen X and Gen Y Communication Differences

Are You Ignoring Gen X and Gen Y Customers?

There’s a generational disconnect in how businesses communicate with customers today. And it might be costing you money.

 

In a late 2012 Forrester Research survey, participants in different age groups were asked if they prefer online customer service vs. talking with a service rep by phone. Generation Y (born 1980 to 2000) was the largest group to favor online communications, at 44 percent, followed by Generation Z (born 2001 and later) at 41 percent and Gen X (born 1965 to 1979) at 39 percent.

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